Fraxylonnrax
  • Home
  • Consultation
  • Booking
  • Contact
  • Home
  • Consultation
  • Booking
  • Contact

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated:

Introduction

Fraxylonnrax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fraxylonnrax.world and use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

When you contact us, request a consultation, or use our services, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (studio name, business type, location)
  • Project details and requirements
  • Payment information (processed securely through third-party payment processors)
  • Any other information you choose to provide in communications with us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits
  • Cookies and similar tracking technologies (see our Cookies Policy for more information)

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our website and services
  • To respond to your inquiries, requests, and comments
  • To process transactions and send related information
  • To send administrative information, such as updates to our terms and policies
  • To personalize your experience and deliver content relevant to your interests
  • To analyze website usage and trends to improve functionality
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our rights
  • For marketing purposes, with your consent where required by law

Legal Basis for Processing

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

  • Your consent when you provide information voluntarily
  • Contractual necessity to fulfill our services
  • Legal obligations we must comply with
  • Legitimate business interests, such as improving our services and website security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients. These providers are contractually obligated to protect your information and use it only for specified purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Under Canadian privacy laws, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You may request correction of inaccurate or incomplete information
  • Withdrawal of Consent: You may withdraw your consent to our processing of your information at any time, subject to legal or contractual restrictions
  • Deletion: You may request deletion of your personal information, subject to our legal obligations
  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Fraxylonnrax
3830 Brentwood Rd NW
Calgary, AB T2L 2J9, Canada
Email: help@fraxylonnrax.world
Phone: +1 780 800 8088

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.

Fraxylonnrax
Privacy Policy Terms of Use Cookies Policy Return Policy

© Fraxylonnrax

Cookie Notice

We use cookies to enhance your browsing experience. By continuing to use our site, you agree to our Cookies Policy.